7u76 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") is issued by 7u76 ("7u76", "we", "us", "our") and applies to all personal data processed in connection with the 7u76 online casino and sports betting platform accessible at https://7u76.io (the "Platform"). The Platform is operated for the benefit of registered members based primarily in Bangladesh, and this Policy is written in accordance with internationally recognised data protection principles.

This Policy explains what personal data we collect, the lawful bases on which we process it, the purposes for which it is used, how long it is retained, with whom it may be shared, and the rights available to you as a data subject. It should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.

By registering an account on the Platform, depositing funds, or using any of our services, you acknowledge that you have read and understood this Policy. If you do not agree to the practices described herein, you must discontinue your use of the Platform immediately.

For the purposes of this Policy, the data controller responsible for your personal data is the operating entity of the 7u76 Platform. All enquiries relating to the processing of your personal data, requests to exercise data subject rights, and reports of potential privacy concerns should be directed to our support team using the contact details set out in Section 16 of this Policy.

We are committed to appointing a dedicated privacy point of contact and ensuring that any individual responsible for handling data subject requests has received appropriate training in data protection obligations.

When you register an account on 7u76, we collect your full legal name, date of birth, residential address (including city and district within Bangladesh — whether you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar), email address, and mobile phone number.

To comply with applicable anti-money-laundering obligations and to verify that all members are aged 21 or over, we may collect copies of government-issued identity documents, including national ID cards, passports, or driving licences, as well as supporting proof-of-address documents such as utility bills or bank statements.

We collect records of all deposit and withdrawal transactions made through your account, including the payment method used (bKash, Nagad, Rocket, Upay, SureCash, Dutch-Bangla Bank, BRAC Bank, City Bank), transaction amounts in Bangladeshi Taka (৳), transaction dates and times, and transaction reference numbers. We do not store full mobile banking PINs or bank account passwords.

We maintain records of your betting and gaming activity, including wagers placed, games played, outcomes, bonus usage, session durations, and responsible gaming tool activations (such as deposit limit settings or self-exclusion requests). This data is used to deliver our services, detect fraud, and fulfil our responsible gaming obligations.

When you access the Platform, we automatically collect certain technical data including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, and session timestamps. This information is used for security monitoring, fraud detection, and Platform optimisation.

We retain records of all communications between you and the 7u76 support team, including email exchanges, live chat transcripts, and any written complaints or enquiries submitted through the Platform. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.

7u76 collects personal data through the following means:

• Direct provision: Data you actively provide during account registration, identity verification, payment processing, or when contacting our support team.
• Automated collection: Technical data collected automatically via server logs, cookies, and similar tracking technologies as you navigate the Platform (see Section 7 for full cookie details).
• Third-party sources: Data received from payment processors and identity verification service providers to confirm the accuracy of information you have provided to us.
• Publicly available sources: In limited circumstances, we may cross-reference publicly available records to verify account information or investigate suspected fraudulent activity.

7u76 processes your personal data on one or more of the following lawful bases:

• Contractual necessity: Processing required to fulfil our contractual obligations to you under the Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable legal requirements, including anti-money-laundering regulations, identity verification mandates, and record-keeping obligations.
• Legitimate interests: Processing carried out for our legitimate business interests, including fraud prevention, security monitoring, Platform improvement, and responsible gaming enforcement, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed consent, principally in relation to direct marketing communications. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

The personal data collected by 7u76 is used for the following purposes:

• Creating and managing your registered account on the Platform.
• Verifying your identity and age (21+) in compliance with responsible gaming and anti-money-laundering requirements.
• Processing deposits and withdrawals through your chosen Bangladeshi payment channels.
• Delivering the gaming and sports betting services you have requested, including personalising your experience on the Platform.
• Administering bonuses, promotions, and loyalty rewards in accordance with the applicable terms.
• Detecting, investigating, and preventing fraudulent transactions, account abuse, and other prohibited conduct.
• Communicating with you regarding account activity, security alerts, policy updates, and support responses.
• Sending marketing communications where you have provided consent, including information about new games, promotions, and seasonal offers relevant to Bangladesh (subject to your marketing preferences).
• Fulfilling our responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion requests.
• Analysing aggregated, anonymised usage data to improve the Platform's performance, interface design, and game selection.

Cookies are small text files placed on your device when you visit the 7u76 Platform. They allow us to recognise your browser, remember your preferences, maintain your session, and collect analytics data. Some cookies are strictly necessary for the Platform to function; others are used for performance measurement or to support targeted communications.

• Strictly necessary cookies: Required for core Platform functionality including session management, login authentication, and security token verification. These cannot be disabled without impairing your ability to use the Platform.
• Analytical / performance cookies: Used to collect anonymised data on how visitors interact with the Platform, including pages visited, time on page, and error reports. This helps us improve the user experience.
• Functional cookies: Allow the Platform to remember your preferences such as language settings, display options, and responsible gaming tool configurations between sessions.
• Marketing and attribution cookies: Used only where you have given consent, to measure the effectiveness of our promotional campaigns and to understand how users arrive at the Platform.

You may configure your browser to refuse or delete cookies at any time. Please note that disabling strictly necessary cookies may prevent you from logging in or using certain features of the Platform. Detailed guidance on managing cookies is available via the help documentation of all major browsers.

7u76 shares personal data with carefully selected third-party service providers that assist us in delivering our services. These include payment processing partners (bKash, Nagad, Rocket, Upay, and associated banking institutions), identity verification service providers, IT infrastructure and cloud hosting providers, and customer support platform operators. All service providers are contractually required to process personal data only on our instructions and to maintain appropriate security standards.

7u76 may disclose personal data to law enforcement agencies, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or regulatory direction. We will, where lawfully permitted, notify affected users of such disclosures.

In the event of a merger, acquisition, or sale of all or substantially all of the assets of the 7u76 Platform, personal data held by us may form part of the transferred assets. Affected users will be notified of any such transfer and of any material change to the applicable privacy terms within a reasonable period before the transfer takes effect.

7u76 does not sell, rent, lease, or otherwise commercially exploit your personal data to unrelated third parties for their own marketing or commercial purposes under any circumstances.

Where personal data is transferred outside Bangladesh to third-party service providers or infrastructure partners located in other jurisdictions, 7u76 takes all reasonable steps to ensure that appropriate safeguards are in place to protect the data to a standard equivalent to that described in this Policy. Such safeguards may include contractual data processing agreements incorporating standard data protection clauses.

By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Bangladesh where data protection laws may differ. 7u76 will not make such transfers unless adequate protections are in place.

7u76 retains personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and anti-money-laundering obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five years following account closure, in accordance with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the relevant transaction.
• Support communications: Retained for three years from the date of the most recent communication in any given thread, unless the communication forms part of a live dispute or legal proceeding.
• Marketing consent records: Retained for as long as your consent remains active, plus three years thereafter as an audit trail of consent management.
• Technical / log data: Retained for up to 12 months from collection, after which it is deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any individual.

7u76 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive data at rest, including identity documents and financial records.
• One-way cryptographic hashing of account passwords using industry-standard algorithms.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular penetration testing and vulnerability assessments conducted by qualified security specialists.
• Continuous monitoring of server environments for anomalous activity, intrusion attempts, and data exfiltration indicators.
• Formal incident response procedures ensuring rapid containment, investigation, and notification in the event of a security breach.

While 7u76 takes all commercially reasonable steps to safeguard your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for ensuring your personal devices are protected by up-to-date security software.

Subject to applicable legal limitations and identity verification requirements, you have the following rights in relation to your personal data held by 7u76:

• Right of access: The right to obtain a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: The right to have inaccurate or incomplete personal data corrected without undue delay.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: The right to request a temporary suspension of specific processing activities while a dispute or correction is under review.
• Right to data portability: The right to receive your personal data in a structured, machine-readable format.
• Right to object: The right to object to processing based on legitimate interests, and the right to opt out of direct marketing at any time without providing justification.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time with immediate effect on future processing.

To exercise any of the above rights, please contact us in writing at [email protected] (plain text — not a clickable link). We will respond to all verified requests within the timeframes set out in the Data Subject Rights Summary table above.

The 7u76 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

Parents and guardians who believe that a minor in their care has registered an account on the Platform are encouraged to contact us immediately at [email protected]. 7u76 takes underage gambling extremely seriously and will act promptly on any report of this nature.

Where you have provided your consent during registration or at any subsequent point, 7u76 may send you promotional communications by email or in-platform notification. These communications may include information about new games, special promotions, seasonal offers (such as those tied to Eid, Pohela Boishakh, or major cricket tournaments including the BPL, IPL, and T20 World Cup), and platform updates.

You may withdraw your marketing consent and opt out of all promotional communications at any time by clicking the unsubscribe link present in any marketing email, by updating your notification preferences in your Account settings, or by contacting our support team. Opting out of marketing does not affect transactional communications necessary for the administration of your account.

7u76 will not send marketing communications to members who have activated a self-exclusion arrangement under our Responsible Gaming programme. This restriction applies for the entire duration of the self-exclusion period.

7u76 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or improvements to the Platform. The date of the most recent revision is displayed at the top of this page and in the hero section above.

Where changes are material — meaning they significantly affect your rights or the way we use your data — we will provide notice via the registered email address associated with your account at least 14 days before the revised Policy takes effect. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated terms.

We encourage all members to review this Policy periodically to remain informed of how their personal data is being protected.

For all privacy-related enquiries, data subject rights requests, or concerns regarding how 7u76 handles your personal data, please contact our support team. Our support email address is [email protected] (plain text — not a clickable link). All privacy communications are handled in English and responses are provided within the timeframes set out in this Policy.

For questions about responsible gaming tools available on the Platform, please visit our Responsible Gaming page. For general platform questions, our FAQ page covers the most frequently asked topics.

This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions. The version published on this page is the current operative version.